Oh… You’re still here. You want an explanation, you say? Well then, I guess I’ll explain.

Can cruise ships really just change your itinerary?

Once again, yes, cruise ships can just change your itinerary with, basically, no notice. The cruise lines reserve the right to amend, alter, and cancel any part of the cruise, including any ports, and even cancel the entire sailing. To show you what I mean, let’s take a look at a contract from Princess Cruises. It’s a typical representation of a passage contract, which is what you agree to when you book a cruise.

Here is an excerpt from Princess Cruises passage contract:

Except as otherwise provided, Carrier may, for any reason, without prior notice, cancel the cruise; deviate from the scheduled ports of call, route and timetable; call or omit to call at any port or place or cancel or modify any activity on or off the vessel; comply with all governmental laws and orders given by governmental authorities; render assistance to preserve life and property; or change the date or time of sailing or arrival, change the port of embarkation or disembarkation, shorten the Cruise or substitute vessels, aircraft or other transportation or lodging.

Since most people are not versed in legalese, the “Carrier”, in this case, means the cruise line and that wall of text means they can change itinerary plans with no prior notification and they can do so for any reason. The passage contract continues:

Accordingly, You should not make any important arrangements or meetings based on the scheduled Cruise, which may change without liability to Carrier.  Furthermore, the Captain of the vessel as well as the operator of any other means of transportation may, in his/her sole discretion, take any action deemed necessary for the safety, security, comfort, or well-being of any person or to prevent damage to or loss of the vessel.

In other words, this is the cruise line advising you, the passenger, not to make important plans around the cruise ship arriving at where or when its scheduled to arrive. “Important plans” is open to some interpretation, but that could be something like a wedding, a business meeting, a funeral, even a medical appointment. The contract goes on to give notice that the Captain of the ship has the power to, at their sole discretion, change plans and take actions to keep people safe, secure, and comfortable and do the same for the ship itself.

This is just the first paragraph of Section 8, which covers schedule deviations, of 18 sections in the contract. There are three more paragraphs in Section 8 alone.

Lawyers be thorough.

To be clear, I am not one and this is not professional legal interpretation. Additionally, just to be doubly clear, Princess is not being singled out here. That language is similar to other lines, and I chose it because Princess is one of the largest cruise companies in the world so many people have taken a cruise under that exact language.

Should This Make Me Nervous?

Let’s step back and have a reality check about this for a second. When legal structure comes into play it starts to feel intimidating to many folks, which I get. However, this is not the time to hit the panic button.

The reason that this language exists is to protect the cruise companies from lawsuits because they didn’t go to a specific port on the itinerary and ensure that the captain of the cruise ship can make the call to keep a ship safe and undamaged even if it means that the passengers don’t get to go to The Bahamas.

It’s good to ask, can a cruise just change the itinerary, but it’s not a common occurrence.

In practice, this doesn’t really impact your typical cruise all that much. It’s not like cruise lines are out here just taking people’s money and telling them to get bent every time they leave port. It’s in the cruise line’s interest to give the passengers a good time so they want to come back and, broadly speaking, people want more cruises. The cruise industry has grown consistently over the decades to be one of the most popular ways to vacation, especially for families.

Customers often don’t go back to companies when they have a bad time and given the growth of the industry it’s reasonable to conclude that most people are having a good time on cruises.

That’s not to say that bad times don’t happen, though. What you need to know is what to prepare for.

Why do these changes happen?

To understand why the cruise lines reserve the power to change the cruise without prior notice, we need to discuss the realities of sailing.

The moment you step onto a cruise ship, you are embarking on one of the largest vehicles and most complex systems ever created. Take a moment to think about all the things that a cruise ship is, what it contains, and the tasks it performs. It contains hundred or even thousands of hotel rooms for guests, hundreds more rooms for the staff, not to mention the commons spaces like bars or theaters for people to spend time in. There are desalination plants to provide fresh water, there is an engine to propel the ship and provide power to every inch of the vessel. There is a brig, medical facilities, food preparation and storage to feed thousands of people every day. Most have at least one pool, many have two or more, there are hot tubs, gyms, spas, and shops. All of it needs to be cleaned, daily, and the ship is ten stories tall, or more, above the water.

Oh, the water. I almost forgot. The entire thing floats on the ocean and needs to navigate, safely, waters that can experience 100+ mph winds and waves that crest 40 feet or more.

Careful consideration needs to be given to the safety of all the people on board and all the equipment. That’s not something to be taken lightly and cruise lines will do what they need to keep you out of harm’s way. The reason you so rarely hear stories of ships navigating weather like that is because they take pains to avoid it, even if it means skipping ports or changing destinations.

The weather doesn’t even need to be that extreme to cause a problem. Some ports have narrow channels or shallows that could wreak havoc on a massive ship being piloted through tight spaces. If the waves and currents are too strong, ships might not be able to safely dock.

Besides the weather, another reason that needs to be considered is medical emergencies. Sometimes this means that a person needs to be evacuated from the ship and that means changes to schedules or experiences. I’ve taken several cruises that diverted for medical emergencies where we stopped at ports that weren’t planned on so someone could get lifesaving care.

Other considerations are widespread violence or war. We’ve seen companies scuttle destinations or pull out of entire regions because of both of those. Earlier this year, Mexican cartel violence exploded and some lines skipped Mexican ports. On the other side of the world, cruise ships no longer go through the Red Sea because of war in Yemen and ships being threatened.

I’ve given examples of just a few things, but once you consider the complexity of everything at play you start to understand the caution needed. Ships don’t like to change plans because they pick up fuel and supplies at some stops and sourcing all their various needs becomes more challenging the more itineraries are altered. They also, let’s not forget, want you to have a good time and changing plans makes that harder to do in many cases.

While all that is true, the bottom line for a cruise ship is that none of that comes before safety and security.

What recourse do you have?

If the plans change and your entire cruise is altered, there are still obligations that the cruise line has to you but, there are also things they are not obligated to do. Let’s start with what they are obligated to do.

Should the cruise line not stop at a port, they do need to refund you the port fee that you paid. Most of the time these fees are between $5 – $15 per person for each port. They also need to refund you any excursions that were booked at that port, if, and this is critical,you booked it through the cruise line. If youbooked thatexcursion on your own, outside of the cruise company, that loss is on you.

Additionally, if a cruise is shorter in length than what you paid for, you are likely entitled to compensation. As an example, if you paid for a 10 night cruise and the sailing only lasted 5 nights, then there is likely a refund of your fare that you are owed, prorated by the portion of the length of the voyage that was completed. In our example that would be a 50% refund. That may even be true in the case of weather causing the shortening.

You also may have paid attention to the phrase, “Except as otherwise provided”, in the passenger contract above. That clause is, really, about mechanical issues. Should a ship suffer mechanical problems, like an engine failure, those are, typically, considered to be the responsibility of the cruise line and, should they occur, the cruise line then becomes liable for some form of compensation to passengers. The specifics of the compensation will vary by situation, but there will be some form of remedy.

There’s another important document that passengers, at least North American ones, should know about when it comes to their rights, the International Cruise Line Passenger Bill of Rights, the PBOR. This document is not a law, but rather a set of rules that has been adopted by oceangoing members of CLIA, the Cruise Lines International Association. The PBOR outlines certain rights that these companies guarantee for passengers sailing on their ships. Take a few minutes and read it over, it isn’t dense legalese or complex, but it is important.

Beyond what I’ve stated above, there is nothing that a cruise line is obligated to do should they change your itinerary. They owe you no refund, explanation, or apology.

That, and this is true, does not mean that it doesn’t suck if they do that.

What can you do?

Well, there’s really only one thing that you can do should a cruise line decide to change all the plans and not tell you until it’s happening – complain.

There isn’t a better answer than that, truly. Complaining about the way that you were treated or how much the situation sucks is the only thing you can, realistically, do. With that in mind, I’m going to share my advice on how to complain most effectively.

Here are my bona fides on complaining.

• Manager of customer service call center that served 100,000+ customers.
• Food service employee, supervisor, and restaurant manager for 5+ years.
• Twenty years working in customer service and customer engagement and retention.

Believe me when I tell you, I know how to effectively complain.

Here’s the strategy:

1. Do not be rude. Personal insults, hostility, name calling, etc., will always get you little or nothing. The company has more money, PR, and lawyers than you do and the employees are often cogs in a machine given little ability to override policy or compensate people. What abilities, and mental/emotional bandwidth, they do have will not be used on a person who belittles them.
2. Know your rights. Understanding exactly what your rights are gives you grounding in the conversation. Not all employees fully understand the rights of the consumer, not out of maliciousness, but because most call centers suck at providing training to their staff and that’s something that’s only getting worse in my opinion. If you have firm ground to stand on with your argument, you are in a much better position should you need to escalate it.
3. Be firm and consistent. Know what you are looking to get before you complain. If you are looking for an amount, state that amount and don’t change it. It doesn’t mean you are going to get it, but being consistent in what you ask for makes you seem more reasonable.
4. Contact your travel agent. We travel agents have some pull with these companies. I don’t want to overstate our influence, but we do have a different relationship with them than you do as a consumer. If you book through a travel agent, we can help take up the fight with you and coordinate our efforts. There’s also the advantage that we can help advise you on the first three points.
5. As a last resort, publicly air your grievance. Sometimes shaming a company can get results. They want to control their image as much as possible and a public display of your bad interaction can bring about actions. However, you still need to follow the first three rules when you do this. If you post something publicly and you just make yourself look bad, it won’t help your case. Being courteous, professional, informed, and consistent are absolutely key to this working.

This is not a huge problem

I’ve just put more than two thousand words down, explaining the legal structure of passenger contracts and what your rights are under them. That’s a lot of information but it really isn’t that big of deal most of the time.

I’ve sailed on cruises more than most people; it’s part of my job. Changing or cancelling ports has only happened to me once. Yes, we missed some ports we wanted to see because bad weather made it unsafe to stop. In the grand scheme of things, that’s a small problem. The line gave our port fees back and we got some onboard credit for the trouble. I wish we could have stopped there, but sometimes things can’t be helped.

I’ve said this before, many times, but sometimes your job as a traveler is to roll with the punches. No one can control everything in life, and it can get messed up. Keep a level head, try to have a positive attitude and, if something goes wrong, follow the advice I gave above.

The post Can A Cruise Just Change The Itinerary Last Minute? appeared first on Far Far Away Travels.

These are some sights that you simply can’t miss. (Also, they’re my personal favorites because I’m writing the article and I get to choose.)

Lumberjack Shows

Some folks seem to resist doing touristy things when they’re traveling. I can understand the feeling a bit, but I would recommend that, at least sometimes, you just let yourself do the touristy thing because it’s usually fun. Lumberjack shows definitely fall into the category of touristy and also into the category of fun.

I haven’t been able to go to one yet, but I will be when I go on an Alaskan cruise with Virgin Voyages later this year and that’s got me really excited! I love watching lumberjack competitions. The skill, physicality, and absolutely ridiculous nature of them are perfect. If you grew up in the 90s, like me, Lumberjack shows are a bit like an adult version of Nickelodeon’s GUTS.

Ketchikan hosts the Great Alaskan Lumberjack Show and it’s the classic display of axe swingin’. There’s also six foot saws, log floats, and massive chainsaws. It’s touristy as all get out and you won’t regret going.

Whale Watching

In the chilly waters of Alaska there are eight whale species that you might see. Humpback, Gray, Right, Orca, Minke, Beluga, Bowhead, and Blue whales all live beneath the waves up there. Of course, as an avid Star Trek IV fan, humpbacks pique my interest the most, but seeing any of these would be amazing.

The whale watching tour I had in Juneau was absolutely one of the best Alaskan cruise excursions!

This is one of the photos I took the last time I was whale watching in Juneau. In the late spring and early summer, humpbacks are arriving from their annual migration from the waters around Hawaii. They also bring their newborn calves with them and you might get a chance, like I did, to see them playing in the water.

There’s no shortage of opportunities to whale watch when you’re on the Alaskan coastline. Every town that you stop at will have some opportunity to go sightseeing for some cetaceans. Most of the whale watching excursions combine it with something else, like going to a glacier. Speaking of glaciers…

Mendenhall Glacier

Mendenhall glacier, which sits just outside of Juneau, is something that has to be seen to be believed. I can describe it to you, but it won’t do it justice. The total size of the glacier is just over 13.5 miles in length and, though the height is constantly varying, the face of the glacier is around 100 feet tall. It sits inside the Mendenhall Glacier Recreation Area, a region of more than 5,800 acres nested in the larger Tongass National Forest.

I visited Mendenhall glacier immediately after I went whale watching.

Near the glacier’s terminus is a waterfall known as Nugget falls, which is, somewhat unbelievably, fed by another glacier, the Nugget glacier. This isn’t a small waterfall either at over 377 feet high, making it more than twice as high as Niagara. Next to Mendenhall, it looks like a quaint tumbling of water.

Mendenhall glacier, which sits just outside of Juneau, is something that has to be seen to be believed. I can describe it to you, but it won’t do it justice. The total size of the glacier is just over 13.5 miles in length and, though the height is constantly varying, the face of the glacier is around 100 feet tall. It sits inside the Mendenhall Glacier Recreation Area, a region of more than 5,800 acres nested in the larger Tongass National Forest.

Near the glacier’s terminus is a waterfall known as Nugget falls, which is, somewhat unbelievably, fed by another glacier, the Nugget glacier. This isn’t a small waterfall either at over 377 feet high, making it more than twice as high as Niagara. Next to Mendenhall, it looks like a quaint tumbling of water.

There’s a visitor center where you can learn about the glacier’s history and it’s retreat due to global warming from climate change. For those inclined to walk, there are hiking trails that go right up to Nugget falls and get closer to the glacier face. You can also book a kayaking tour onto Lake Mendenhall and see the amazing wall of ice  from the water.

White Pass and Yukon Route Train

Located in Skagway, it’s likely the biggest single attraction in the small town. There are multiple trains running several times throughout the day. Riding the rail will entail a telling of the history of it’s construction, of Skagway itself, and the surrounding area. Lest you be wary of a boring lecture, the story of Skagway is far from that. The grizzled tale involves a crime boss and conman, an engineering marvel, a town all but held hostage by a “military company” during the Spanish-American War, falling boulders the size of a house, and a bloody and desperate gold rush that fueled it all.

The best Alaskan cruise excursions bring you views like this.

History aside, the views afforded by the ride are unparalleled and worth a trip to Alaska on their own. The train takes you high into the mountains surrounding the small town as the rail goes from the Skagway port and climbs over 2800 feet to reach the summit of White Pass and cross, briefly, into Canada’s Yukon.

After the ride is over, you can visit the original White Pass and Yukon Route Railroad administration building which is now the Klondike Gold Rush National Historic Park museum. Inside, you can learn even more about the stunning history of the town and its historic sites.

Helicopter and Airplane Sightseeing

There are two hotspots for aerial sightseeing, Juneau and Skagway. Each offers many options of airborne touring, soaring above glaciers, mountains, bays, and rivers. They all have guides to tell you about what you’re seeing and it’s importance to the area. Few places around the world offer so many chances to fly aboard a helicopter, even for a short period of time. In Alaska, however, you’re spoiled for choice.

Admittedly, I’ve not yet had the chance to do a helicopter tour, despite a long-lived desire to take one. These are, after all, one of the more expensive activities that you can participate in, which is a consideration when you’re making vacation plans. The opportunities to soar above the land are never more plentiful than in Alaska, though, and if it’s something that you want to experience, I would say that this is something that you really should consider.

Rainforest Hikes

When most people think of a rainforest, they think of the Amazon. It’s the most famous and it’s exactly what you’d expect from a tropical rainforest. Hot and humid, a thick canopy of leaves above your head, vines, rivers, the quintessential jungle. That’s not the only kind of rainforest, there’s also a temperate rainforest and that’s exactly what is found in Alaska.

The Tongass National Forest is the largest U.S. National Forest, making up a space larger than 10 U.S. states and 75 U.N. nations. Most of the national forest is a temperate rain forest, keeping more mild temperatures than surrounding areas. Sitka, for example, rarely experiences below freezing weather or temperatures above 60° F (15° C). It does rain a lot though. It’s a rainforest, so… that’s sort of what it does.

The roots of a living tree I walked under. Where else can you experience this?

Sitka offers some truly spectacular guided hiking opportunities where you will see things that you didn’t know could exist. On my two hour and change hike, I walked under the roots of a living tree, saw bald eagles diving for fish, climbed to a meadow that felt like it was transported straight out of Middle Earth, and learned about bears purposely giving themselves natural stool softeners. I promise you, I am not making that up.

There’s so Many Choices

This list is not exhaustive, not at all, but these are the types of things that I enjoy most or, in the case of helicopters and lumberjack shows, still want to experience. I know that when I first went to Alaska, I didn’t know what there was to do and I was a bit overwhelmed with the choices. I hope that this helps you a little in making a choice on what to do but know this, once you go to Alaska, you’ll want to go back.

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What’s the Weather Like?

No matter where you’re going, knowing what to pack revolves a lot around the weather and, unless you are a father in your late 50s or older, it’s unlikely that you keep track of the weather in any place other than where you live. Given that, and this is true, most of us do not live in Alaska, you probably don’t have any idea what the weather is like there. Good news, though, because I looked that up for you.

The Alaska Travel Industry Association has a page on their website dedicated to briefly describing the weather during different parts of the year. I’ve taken their descriptions, and other information I was able to find to create a very broad description of each month. It may surprise you that there’s quite a range of weather that you can experience throughout the Alaskan tourism season, which runs mid-May through mid-September.

Here’s how that breaks down:

Starting in May, the average daytime temps range from 40-55 degrees Fahrenheit or 4.5-13 degrees for my Celsius challenged friends. May skies are usually overcast or mostly cloudy with some scattered or light rain and 16-18 hours of daylight.

Typical Alaskan weather in May.

In June the average temperature ranges from 50-70 degrees Fahrenheit or 10-21 degrees Celsius. The skies are clearer and the days are drier. This time of year brings something special, specifically the summer solstice, where, in parts of Alaska, you will get 24 hours of sunlight. Having experienced close to that in Iceland, I can attest that it is truly amazing.

Moving on to July, which is the warmest month, you’ll feel temps ranging from 55-75 degrees Fahrenheit or 13-14 degrees Celsius. Although, some days it does get above 80 and even 90 degrees Fahrenheit or 26.5 to 32 degrees Celcius. Skies above will be mostly sunny and clear with 18-20 hours of daylight.

By August it’s cooling down a bit and fall is approaching. Temps are between 50-60 degrees Fahrenheit or 10-15.5 degrees Celsius. The weather turns back to overcast and rainy but there’s still 14-16 hours of daylight.

Once September arrives, though, things start to get fairly chilly as the average temps are between 35-50 degrees Fahrenheit or 1.5-13 degrees Celsius. As autumn rolls in, it’s often rainy and frost regularly forms overnight.

Clothing Advice and List

When it comes to your clothing, knowing what to pack for Alaksa, much like ogres, is all about layers. Throughout the season you can see that there are temperature swings of 15°-20°F (5°-10°C) during the day. That means that you’re going to want a light jacket, possibly fleece, (like this one) on the outside and a lighter piece of clothing, like a long or short sleeved t-shirt under it.

Personally, during the shoulder months of May and September, I would advise taking a water resistant or waterproof jacket as your outer layer because it was often misting or lightly raining when I was there. Many, but not all, windbreakers are water shedding and could be a good fit for this.

High quality socks are also a good idea. I personally like using merino wool socks. They dry out quickly and keep you warm. Bringing premium socks is doubly important if you plan on doing any hiking or other vigorous outdoor activities. I suppose that during June and July, the type of sock you have probably matters less, given the drier weather, but the rest of the season you’ll find this advice helpful.

I would also recommend a hat of some sort. During the rainy parts of the season, a good water-shedding hat will keep your head dry and during the sunny parts of the season it’ll keep the sun out of your eyes – and there’s a lot of sun!

I use a hat like this because I prefer function over form for this sort of thing. Which is a polite way of saying I don’t mind looking dorky but being comfortable.

As for footwear, that’s very dependent on what you are planning on doing. If you are planning a hike, I recommend bringing a pair of hiking boots or shoes. The trails that you hike on are marked and well-trod, but they are not sidewalks or paved. Sneakers or running shoes are fine if you’re just walking around town or doing a crab or fish feast. Don’t bother with sandals or flip-flops, leave them at home.

• Light out layer, possibly fleece. You may water it to be waterproof if visiting in May or September.
• Good quality socks, I suggest merino wool, especially if you’re hiking or doing other vigorous outdoor activities.
• A hat. If you have a hat that sheds water, that’s a good trait, but during sun or rain, a hat is very beneficial.
• Bring appropriate shoes for your activities. If you are hiking, bring hiking footwear. If you’re not doing vigorous activities outside, sneakers are okay. Forget the sandals.

Cruise Specific Clothing

Most cruise goers have their cruising experience in warm climates, but Alaska isn’t that. There’s unlikely to be good weather for you to lay out on the deck. Most outdoor activities on the ship will be less comfortable than they are in the Caribbean, for example. Sun dresses and shorts are probably not the right choice. Jeans, slacks, cardigans, sweaters, those are better picks. Evening attire depends on the cruise line, but plan to incorporate warmer things in your outfit.

Pools are sometimes heated on cruise ships, but not always, so before you pack any swimwear, check the specific ship you are going on and see if that ship heats their pool or pools. If they aren’t heated, they are almost certainly not warm enough to be used comfortably in Alaska. However, if there are hot tubs on your ship, which there often are, those can be fun to use, especially if you like a little bit chilly air on your nose while the rest of you is warm in the water.

• Bring warmer clothes than you would on a Caribbean cruise.
• Long pants are a must and if you want to wear a dress or gown, bring a wrap of some sort to keep you a bit warmer up top.

Accessories

Alaska is one of the most stunning places that you’ll ever visit and there’s a few things that you may regret if you don’t bring them. Some of these are activity dependent (you don’t need trekking poles to ride on a scenic railway), so use your best judgement one what ones you will personally benefit from.

Binoculars

No matter what you’re doing in Alaska, you’ll want to be able to see things a little better and a good pair of binoculars is perfect for a trip like this. Some cruise lines will provide binoculars in cabins, but most do not, and the lines that do provide them don’t provide great ones either. No matter how you’re visiting Alaska, though, you’ll want a pair for yourself.

You don’t want to miss a sight like this,

To get an idea of what I’m talking about, here’s a link to my Alaska album. There’s a lot of photos in it, so jump around as you see fit. I was able to use my telephoto lens to bring all that nature a bit closer to me and I think you’ll want to do the same.

There’s a big quality difference between the $25-$50 range and when you jump up to $100+. If that’s worth it to you, I’ve read very good things about this pair from Vortex.

I don’t personally own a pair of these, but from what I’ve read in reviews, people’s experiences are quite positive. They provide a 10x magnification and a fairly wide viewing angle without being too heavy to hold. They should last for many, many years and come with a case and strap.

Now, if you are open to spending more and getting the benefits of image stabilization technology, then you can step up to this pair from Canon.

I own a pair of these (of slightly older model). I’ve used them for wildlife spotting and birding for about 10 years. The image stabilization tech is astoundingly cool, making gazing through them much easier, but the price was certainly a jump. Strictly speaking, I don’t think it’s necessary to buy these if you are not going to use them more than for this trip, but they are very fun.

No matter what you choose, you’ll thank yourself for picking up a pair.

Trekking Poles

Getting a nice pair of trekking poles can be very beneficial if you plan on traversing some more difficult or slippery terrain. The key to a good pole, though, is that it fits you. Adjustable poles make that easier, but you still need to know the range of height you need.

Here’s a simple guide:

To know if your poles are a good fit, the most common test is to bend your arm at the elbow out at a 90° angle from your body and make it parallel to the ground. Your pole should fit right into your hand and preserve that 90° angle while the tip rests on the ground. Since everyone is a different height, getting adjustable poles is very helpful for getting the sizing correct and giving you adjustability for different terrain.

I quite like this pair, which I own, but I would recommend that you go to a store to try the poles out in person if that’s possible for you to do.

They’re extremely lightweight, not even a pound, and they have helpful length markers so you can zero in the correct height for you quite quickly.

One thing to note about trekking poles. If you’re flying, these must go in checked baggage. Don’t try to put them in your carry-on, you won’t be allowed to fly with them.

Humidifier

This is likely only necessary when going to Alaska in May or September, but I assure you that it’s very helpful. I have an entire article on the best travel humidifiers here. Read it over and pick up the best one for your needs.

The post What to Pack For Alaska appeared first on Far Far Away Travels.

New Restaurant on the Valiant Lady

Just a matter of days ago, Virgin Voyages announced that they will be making an update to the Razzle Dazzle restaurant on the Valiant Lady. The fact that they are changing the restaurant isn’t news at this point, since they announced that they would be changing it quite some time ago, but we hadn’t learned what cuisine it would be until now.

The new establishment will be called Ariya and it will feature Indian dishes “reimagined with contemporary flair.” Frankly, I’m a bit clueless as to what that last part means and I’ve worked in food service to know puffery when I see it. Don’t misconstrue this, though, I am very much looking forward to trying the new restaurant.

Virgin Voyages’ New Restaraunt – Ariya

Virgin posted some delicious sounding previews from the menu:

• Golgappa Shot: crisp pani puri, chilled spiced herb water
• Malabar Coconut Crab Cake: golden crab cake, coconut spice, green papaya slaw
• Lamb Shank Biryani: papadum, fragrant saffron basmati
• Eggplant Saag Napoleon: roasted eggplant, creamy spinach saag, crisp papadum
• Gulab Jamun Stuffed Cheesecake: cheesecake, saffron-cardamom donut bites

There will also be a complimentary jaljeera, which they describe as, “a chilled blend of tamarind, cumin, mint, and lemon.” This will be served to greet sailors as they arrive at the restaurant, similar to the beverage served when you dine at Test Kitchen.

It’s long been speculated that Virgin would announce an Indian restaurant to update Razzle Dazzle. Previously they created Lucky Lotus and Rojo, which I wrote about and had very high praise for. The roots of Razzle Dazzle, were in vegan and vegetarian forward dishes, which Indian cuisine is exceptionally good at, making Aryia a wisely chosen successor.

Pier Changes in New York

The inaugural New York season for Virgin Voyages was centered at Pier 90 in Manhattan, where the ship’s departed from and returned to. However, Pier 90 is closed to receive infrastructure updates, creating capacity issues at the Manhattan terminal. Virgin moved their 2026 operations to the Brooklyn Cruise Terminal as the capacity issues forced them to move.

Passengers who had booked impacted itineraries have been notified by the cruise line of the changes, but if you’re thinking about taking a New York sailing this Spring or Fall you should know that the departing location has changed. Here’s which sailings are impacted:

April of 2026

• 5-night Sailing: The Big Apple to Bermuda – April 6, 2026
• 5-night Sailing: Virgin Voyages Comedy Fest New York – April 11, 2026
• 9-night Sailing: Bermuda Beauty to East Coast Elegance – April 16, 2026
• 14-night Sailing: New York Transatlantic Crossing to Spain – April 25, 2026

September of 2026:

• 8-night Sailing: Fall Foliage in Canada & New England – September 19, 2026
• 5-night Sailing: The Big Apple to Bermuda – September 27, 2026

October of 2026:

• 5-night Sailing: The Big Apple to Bermuda – October 2, 2026
• 6-night Sailing: New York to Bermuda (& Back) – October 7, 2026
• 6-night Sailing: New York to Bermuda (& Back) – October 13, 2026
• 12-night Sailing: NY to San Juan: Bermuda & Caribbean – October 19, 2026

The difference in leaving from Brooklyn as opposed to Manhattan isn’t that much of an impact – as long as you go to the correct pier.

The Brilliant Lady Docked at Pier 90 in New York City

Having sailed from the Manhattan Cruise Terminal, I can confidently say that, yes, it needs these updates. Literally, whatever they are updating it needs it. The staff handled everything wonderfully and boarding was incredibly smooth, but the infrastructure was obviously in need of refurbishment and replacement. The overhaul is more than replacing carpets and benches, this will be significant.

New York Sailings Disappear

What’s more concerning is that after the fall of 2026, New York appears nowhere on their deployment chart, which is a cruise line’s plan for where their ships will be deployed. That means that for 2027, Virgin Voyages will not be sailing from the Big Apple. The deployment chart that we have goes until March of 2028, so it is possible that New York may be restored in Spring and Summer of that year, but we cannot be sure.

As of writing Virgin has made no public comment on why they are abandoning one of their “home ports.” In 2024, when the Brilliant Lady was announced, Virgin proclaimed, with no small amount of fanfare, that New York would be a new East Coast home for them. The popular New York – Bahamas/Carolinas cruises make a strong seasonal market and the scarlet cruise line wanted a piece of it. It makes their backing out all the more mysterious and disappointing.

Virgin Voyages 2026-Mar 2028 Deploayment Chart

We have reached out to Virgin for comment and will update this piece if we get a response.  Until we are told otherwise, however, we can only speculate on why they are pulling out of this market – which is what I shall now do!

I suspect that this has something to do with the cruise terminal overhaul at Pier 90. When cruise companies make their schedules, they are looking 12-24 months out. The updates to Pier 90 are expected to take several years to complete and that is going to crunch the capacity of the New York market for the duration. That could mean that docking fees are rising in the area because of the reduction in capacity. It’s also possible that the availability of docks is incompatible with the other schedules that Virgin has already lined up.

It wouldn’t be the first time that Virgin has been forced to abandon a market due to forces outside their control. When the line launched, Australia and New Zeeland were very popular itineraries for them. They were selling well and people raved about the line in that market. Then, conflict broke out in Yemen and it made traversing the Red Sea quite a bit more dangerous, causing Virgin to cancel Australia and New Zeeland sailings. That conflict has not subsided and, as I’ve written about, the Middle East region hasn’t proven to be safer since then.

Hopefully we’ll see a restoration of the sailings from old New York, since I adored my time on one of them. Until then, there’s plenty of other reasons to visit the city.

The post Virgin Voyages New Restaurant and New York Changes appeared first on Far Far Away Travels.

Climbing Number of Cruise Ship Outbreaks

2025 saw 23 recorded outbreaks on cruise ships. That number is up from 18 in 2024. That marks an increase of almost 27.8% year over year. This is a similar, but slightly slower, increase from the 2023-24, which was at a rate of around 28.6%. Both of these numbers are higher than the overall cruise passenger growth during that time, which is to say more people are cruising and they are getting sick more frequently.

As I’ve mentioned in the past, norovirus is by far and away the most common cause of illness. Of the recorded outbreaks last year, almost 74% of them were norovirus. That percentage could be higher since there are unknown illnesses, which means that VSP could not determine what the illness was. Typically, this is done with bacterial cultures made from samples taken from spaces the impacted people all had in common, like a dining area or the pool. Those do not always create clear results, such as a large culture of one type of bacteria. That means that even the unknown illnesses could also have been norovirus.

The Good News

I’m a silver lining sort of person, much to the irritation of many people around me, so I will almost always find the nugget of hope, but there is one to find here. Thus far in 2026, the number of recorded cruise ship outbreaks is lower than previous years at a similar point. We’ve just passed the halfway point of February and there’s only one (1) recorded outbreak at this time.

That number can increase as reports are slightly delayed from initial detection and reporting to the Vessel Sanitation Program (VSP). The delay makes sense as it takes a bit of time to examine and culture problems areas and then log them in the system. As of writing (February 16^th), I could easily see an outbreak from the last two weeks not being entered, or even an ongoing outbreak that has yet to conclude from being reported.

However, if we can stick to an average of a single outbreak per month we’d be doing much better than 2025. Since January only had the one occurrence, we’re on track so far.

I can’t find anything specific from any cruise line regarding different approaches to maintenance, but after two years of increasing outbreak numbers it would strike me as sensible that at least some of them reassessed their protocols for cleaning.

What Does This Mean For You?

Putting this in perspective a bit, there were tens of millions of people taking cruises last year. Thousands of those cruises were in the US and were monitored by VSP. Only 23 recorded outbreaks. This is a small portion of the overall cruise industry, including its passengers and staff, that see this happen in a given year. The occurrence rate is trending in the right direction as well, so that portion of cruises that is impacted is getting smaller (for now).

Before we get too footloose and fancy-free regarding cruise ship outbreaks, let’s have a small reality check. We humans easily confuse the phrase, “small chance”, with the statement, “won’t happen.” Getting sick on a cruise can still happen, even if the chances are small. Protecting yourself is easy, though, and it’s mostly just washing your hands. You can read about how to stay healthy while traveling in this article, which I wrote just a few months ago.

The biggest takeaway for you, as a traveler, from this news is that if you wash your hands and cover your sneezes and coughs, you’ll be keeping yourself and everyone else safer.

The post Good And Bad News With Cruise Ship Outbreaks appeared first on Far Far Away Travels.

Banned Items

These are the big no-nos that you should not bring with you. The following are banned from cruise ships:

• Weapons – No weapons are allowed. That means you leave your knives, gun(s), and/or explosives at home. The cruise lines will not mess around. Do not FAFO with this.
  
  There are some very specific exceptions to this ban, all of which are line dependent (check before you leave). Things like scissors and shaving razors may be allowed. Some lines may also allow dive knives (for SCUBA and snorkel) so long as they are held by security or guest services.
• Drugs – Just don’t. Cruises frequently stop at different countries and they likely have different laws about which drugs are allowed. In Michigan, my home state, marijuana is legal but in, say, Curaçao it is not. If you bring illicit drugs to Curaçao, you are going to be in a pickle, so leave that party at home.
• Fire risks – Hair dryers, candles, kettles, cigarettes, basically anything that has the job of being hot or burning. This typically includes heating pads and electric blankets.
  
  Hair dryers will typically be supplied in your room by the cruise line, if you are worried about that. Perhaps oddly, curling irons and straighteners are a grey area. Some lines ban them completely, others allow them, some provide their own to use. You’ll need to check your specific line before you leave if you use any of those.

It brightens up the room, but live plants are a banned cruise item. If you want some flowers, talk to cruise line staff.

• Fresh flowers or plants – This is a less obvious category for most people but, once you think about it, it starts to make sense. Cruises stop are all sorts of ports and by bringing live plants from one place to another you may be spreading diseases. It’s a potential threat to local ecosystems to introduce something from another place. If you really want to have some flowers on the ship, there’s usually a way for the cruise line to provide it.
• Drones and other remote-controlled devices – In the last 20 years, remote controlled flying devices went from the sole domain of dedicated hobbyists to mainstream. In that transition, their use has become problematic and more regulations have come into place. The cruise lines have banned them entirely. From their perspective, there’s just too many potential problems from them. Further, many countries have limited their use to only licensed operators. Drones are quite cool, I want to get my license to use them commercially at some point, but we gotta leave them at home.
• Speakers – Most cruises ban all portable speakers, including Bluetooth or other wireless sound devices (this does not include earbuds/headphones). The lines state that this is because these devices could interfere with guest abilities to hear public announcements. That reasoning is sound (get it?!), but I imagine that there’s also a large amount of not wanting guests to be fighting over playing music too loudly and other tension points like that. In either case, leave these things at home.

My surge protectionless power cube. I never travel without it.

• Various tech – The cruise lines will not allow you to bring your satellite dishes, routers, and other similar equipment onboard. I wrote an article about why these are banned that you might want to read. Importantly, every cruise line prohibits surge protectors because the power network on the ship will not play nice with them and could cause them to explode. If you use an outlet expander, make sure that it does not have surge protection. Not all cruise lines are uniform on what tech you can and cannot bring, so this is something you will want to check your individual cruise line for.
• Perishable food – If you buy a packaged snack in port, like a bag of chips, that’s okay to bring back, but fish, for example, is not. Meat, homemade food, and fruits or veggies are not allowed on the ship. If you have special dietary needs be sure to contact the cruise line before (or have your travel advisor do it for you).
• Various sports equipment – Most lines ban sport sticks and bats (hockey, baseball, cricket, lacrosse, ski poles). They also prohibit things like canoes and surfboards and bicycles. The bats and sticks could easily be made threatening, so banning them is obvious. As for the canoe… I mean, yeah, just try to fit a canoe in your cabin.
• Tools and power tools – I… I uhhh… Really!?! They had to ban power tools. Who brought a drill? Why are you bringing tools on vacation? What were ya gonna do with it? Stop trying to remodel the bathroom on your cruise! I know they’re kinda small but this is NOT the right way to go about fixing that!

Partially Banned or Controlled Items

There are also some things that are not completely banned by cruise lines, but they are more controlled.

• Bringing alcohol onboard – Most lines allow you to bring a bottle or two of wine or champagne, but anything other than that is right out. That being said, tons of people buy alcohol on their excursions. I’ve purchased my fair share of rum, tequila, and wine on my travels. Once you bring it back to the ship, it will be confiscated and you will be given a claim check for it to be reclaimed when you are disembarking.

Only on Cunard can you bring your pet. Otherwise, they are a banned cruise item.

• Animals – You cannot bring pets on board most cruise ships. Service animals are allowed, but they typically exclude emotional support animals. There is one notable exception to this – the Queen Mary 2. That ship has a kennel onboard and people do bring their pets on their cruises and play with them while they sail along.
• Power cords – Royal Caribbean and all its subsidiaries ban any extension cords and power outlet expanders. This is separate from the prohibition of surge protectors.
• Door decorations – Almost every cruise goer has seen magnetic or paper door decorations. Many people like to decorate their cabin door to add their own personal touch to it. Some just like adding an identifying marker to their door to make it easier for them to find in a sea of identical doors.
  
  There’s one notable exception that makes this worth mentioning – Norwegian Cruise Lines. Yup, NCL bans all door decorations due to (checks notes) “their flammable nature.”
  
  Alright then. I want to know the story behind how they became the one line to make that decision.

The post You Need To Know – Banned Cruise Items appeared first on Far Far Away Travels.

Despite it being more than a year away, planning ahead and booking soon might be the only way to get on some of these cruises!

An eclipse is a life-changing event.

Why is Eclipse Cruising the Hottest Cruise Right Now?

For a long time, solar eclipse cruises were something only done by small, boutique cruise lines or charters at exceedingly high prices. However, the 2017 eclipse that went across the USA sparked a real interest in eclipses for many Americans. In 2024, a few lines offered an eclipse cruise, which we were a part of, and they were a smash hit. Now a growing list of cruise lines are unveiling total solar eclipse cruises for August 2027.

The rising popularity of eclipse cruises means that lines, such as Princess, are selling out of the itineraries for 2026, and cabins on 2027 sailings are moving just as fast. In the past, we observed an increase in cost the closer eclipse cruises got to the departure date, so if you are interested in doing one, you’ll want to get a deposit in as soon as you can.

Important!

The safest way to secure the best price is to book now but with a REFUNDABLE deposit. Typically, cruise prices will increase over time, sometimes significantly. In the rare event the fare goes down, having a refundable deposit makes it much easier to reprice to the lower cost.

The 2017 eclipse that started the craze.

What Cruises are Available?

Here are some of the announced total solar eclipse sailings for July 2027. Since this is the hottest type of cruise right now, we expect more to be coming. 

Regent Seven Seas has a 2027 solar eclipse cruise. For an exquisite time, Regent is one of the best in small luxury cruising. If you’d like to learn more about the Regent experience, check out our look at it.

Virgin Voyage’s Eleven-night sailing out of Barcelona will be a fantastic time, as they are making sure to be out at sea for the Eclipse proper, as well as going along to Portugal and Morocco.

Cunard is offering a solar eclipse cruise on the Queen Victoria with a ton of stops at beautiful European ports. Departing from England, you will get a wide variety of places including France, Portugal, and Spain.

For something truly unique, Viking River Cruises is offering a Solar Eclipse cruise on the Nile in Egypt. Experiencing ancient Egypt and a cosmically powerful event all in one trip. But don’t get your hopes up as they are currently sold out. But you can still hope spaces open up.

How Do I Get in on the Hottest Cruise Right Now?

If you want to learn more about what sailing a solar eclipse cruise is like, and why it’s one of the hottest cruises right now, check out our blog post of our experience on Princess Cruises off Mexico’s coast. 

While we expect other lines might join in on the eclipse craze, these are available now. They are all selling out quickly. So, if you are even thinking about this, consider reaching out to us to help get pricing and put down a refundable deposit to lock in your cruise now! 

The post What is the Hottest Cruise for 2027? appeared first on Far Far Away Travels.

What is an upgrade?

In case you don’t know what I’m talking about, I’ll explain it briefly. However, if you are acquainted with the cruise upgrade bidding process, skip to the next section.

When you take a cruise, the line will typically send you an offer, via email, to place a bid to upgrade your cabin category. Clicking on the emailed link takes you to a page with an assortment of rooms that are rated above your current booking. Each room will have a minimum bidding amount and, as you enter the amount you are willing to bid, the page will show you how “strong” or “poor” your bid for that upgrade is.

Hint: Bidding more money will always make the bid stronger.

Within a week or two of the sailing date, the cruise line will notify you if your bid is accepted. Sometimes, they will notify you as late as the day before you sail, although that is far less common. Now that you know what the process is, here’s the reasons why you might not have your bid accepted.

It wasn’t enough

This is the most obvious answer to why your upgrade bid wasn’t accepted, but also the hardest to track. You only get to know your bid or the bid of anyone you can personally verify, like your family or friends. The cruise line won’t tell you, and travel agents don’t know either (we don’t get that information). Whatever amount won the bid is a mystery to everyone but the upgrade process algorithm.

If you hear that your upgrade bid wasn’t accepted, someone likely outbid you.

I don’t have figures for how many people bid on upgrades. Most people I’ve spoken with will make an offer, but it’s not everyone. Since all it takes to win is being the highest bidder, it could be five dollars more than what you bid and still win. In a ship with hundreds or thousands of cabins, if even half of the people choose to bid, that’s a lot of competition.

It’s important to understand that just because you bid an amount and it was accepted, or heard of someone else bidding an amount that was accepted, that has no bearing on the next sailing. There isn’t a magic number that you can bid and win.

They sold the cabin

Another important factor to understand is that those upgrade bids are really the cruise line trying to move unsold inventory. These aren’t some sort of courtesy the lines offer because they like you. The bidding process is there to help the company make more money.

The company will continue to try and sell rooms until they either can’t, because, for example, the ship is sailing tomorrow, or they don’t believe that these rooms will be sold by the time the ship sails. That second reason is part of the internal alchemy of this whole process that only the company knows and they don’t share that information with us.

Unlike the first reason, though, travel agents can see what rooms are sold on a ship, so we can check on this. If you placed a bid for a suite, we can see if any of those suites are even available. When all the rooms are sold, there’s no upgrades happening, but there can be cancellations at the last minute.

VIPs

Yes, cruise lines will hold inventory for VIPs to travel. This could be company execs, celebrities, shareholders, influencers, anyone that is important to the company. This isn’t an everyday occurrence, but it does happen. For example, when Richard Branson wants to sail on a Virgin Voyages ship, they have a suite for him.

These rooms aren’t held indefinitely, even VIPs have to plan ahead a bit. If the line is aware that someone important wants to travel on that sailing, a room may be held back. This could be why you didn’t get your upgrade, even if it looked like there was inventory left and you put in a high bid.

How can I improve my chances of my bid being accepted?

Bid more.

Don’t like hearing your upgrade bid wasn’t accepted? There’s only one thing you can do to change that…

What? You thought there was a trick?

Nope. There’s nothing else you can really do.

There’s no formula to guarantee that you win an upgrade. No, “one weird trick that cruise line upgrade bid processors hate.” It’s just bid as much as you’re comfortable doing, hope you bid the most, and that there’s a cabin available.

The post Why Your Upgrade Bid Wasn’t Accepted appeared first on Far Far Away Travels.

Remember, this isn’t a guarantee of staying free from illness. These are things to reduce the chances of catching something. Also, just to be clear, I’m not a doctor and this isn’t medical advice, just things I do that seem to be successful.

Wash Your Hands

Yes, it’s an oldie but a goodie – wash your hands. Using simple soap and water, along with about twenty seconds of scrubbing, is the easiest way to protect yourself from the most common illnesses.

Hand and surface sanitizers have their place but, they have minimal effect on certain common bugs, namely norovirus. It’s one of the most common diseases contracted, especially in winter, and especially on cruise ships. Washing your hands will kill norovirus which means it’s the best thing you can do to avoid the vomiting disease.

Sanitizing Wipes and Such

Like I said, using sanitizers has its place. Whenever I get on a plane, bus, train, etc., I wipe the seat down with a sanitizing wipe. I also hit any surface that I touch, like the tray table, and armrests.

These are places where using soap and water just isn’t possible. In those cases, using sanitizers is a good alternative. However, it’s worth making sure that your hand sanitizer contains alcohol. This is a good quick guide from the Mayo Clinic on hand sanitizer.

Avoidance

The phrase “discretion is the better part of valor” comes to mind. Sometimes the best thing that you can do to stay healthy is to simply avoid things that make you sick. That’s why I avoid things like buffets.

Cruise ship buffets are notorious for spreading illness. You can look at the outbreak reports yourself; they list the illness and the remedies taken. But cruise ships aren’t the only place buffets exist. They can also be found in your precious airport lounges. (Full disclosure I have a Delta Reserve card, lest you think I’m throwing shade. I too hold up in the Delta lounge when I travel.)

You’re less likely to get sick when you travel if food is not served by the guests.

No matter the location of the buffet, they all function the same way. Common utensils, common flatware, common glassware and mugs. Anyone in the lounge can touch the serving spoons and they have to when they want to partake of the dishes.

Look, I know that buffets have their place, despite my constant dislike of them. When you use one, though, take the time to wash your hands AFTER, yes, after you touch the serving utensils and before you eat. It’s good practice and will keep you healthier.

Masks

I use a mask when I fly the moment that I hear coughing on the plane, which is usually all winter long. It’s a line of defense from breathing in the floating particles of mucus that someone else just hacked up into the air. Yeah, humans are kinda disgusting!

The mask isn’t something that I bother with in places other than small and enclosed spaces. Airplanes, buses, trains, that’s when I think about it. This is doubly true if the coughing or sneezing culprit is the person next to you.

Sleep

This is the hardest one to do, but it might actually be the best. Try to get enough sleep when you travel and your immune system will thank you. Being well rested is the probably the best defense against illness.

Close the drapes, turn off the lights, and make it cooler in the room.

I understand, it’s hard to do. Flights are early, last-minute packing keeps you up, travel anxiety is commonplace. There’s lots of reasons why sleep deprivation, before and during a trip, is a regular experience. Here’s a few ideas that might help with that:

• If you have an early flight, falling asleep early often doesn’t work for folks. Instead, try to make sure that you get enough sleep two nights before you fly. It’s not perfect, but it’ll help and it’s easier to achieve.
• Make your hotel rooms as dark as possible. Humans, typically, sleep better in dark rooms. Close the curtains (using a chip clip can help keep the drapes together), use a sleep mask, and turn off or hide bright blue LED charging lights on devices.
• Keep your room cool. If you can get your room down below 70 F (19 C), there’s evidence that improves your overall sleep. Hotel rooms are often quite easy to get to these temps but, your home bedroom might be harder.

I hope these all help, they’ve done alright by me. Nothing is foolproof, but we can still take care reasonable steps to keep ourselves healthy.

The post How To Not Get Sick When You Travel  appeared first on Far Far Away Travels.

This was a change that both guests and travel agents were pushing for, ourselves included. The original schedule frustrated so many travelers that they began choosing other cruise lines over Virgin. Obviously, it seems, the company took notice of the comments (read polite, if angry, urging) and made the necessary changes to the schedule.

Why Do So Many People Care?

Scheduling the eclipse day in a port may not immediately be a clear fumble, but it really is the cruise line equivalent of washing red clothes with white towels. Eclipses are amazingly beautiful astronomical events that occur with some regularity, but where they occur shifts quite broadly around the world. If you travel thousands of miles to another part of the globe, specifically to see an eclipse, only to have the weather be cloudy… well, that’s a bit frustrating. Hence, the eclipse cruise.

By viewing the eclipse from sea (if possible), you greatly reduce the chance of it being cloudy because the ship can move. The path of totality, where the complete solar eclipse is experienced, can be more than 100 miles wide. That gives lots of room for a ship to sail away from a band of clouds.

The experience of seeing an eclipse is something that cannot be adequately described with anything less than a novella. However, the land-based eclipse crowds and traffic jams are as irritating as the eclipse is magical. Why, then, would a cruise line schedule a port day for the eclipse? Nobody knows.

Second Time

The most frustrating part of this whole thing is that it’s an unforced error (apologies for my use of baseball terms to all our non-baseball fan readers).

Virgin Voyages already had two other itineraries on their schedule for the 2026 eclipse. Those cruises also had port days during the eclipse and, just like with the 2027 eclipse cruise, many of us had to push them to change the plans. In other words, we’d been through this already.

Fortunately, the plans for the Virgin Voyages eclipse cruises changed and they are now at sea for the eclipse.

If you are interested in sailing on the 2027 eclipse cruise, reach out to us for information. Space is limited, as it has been very popular, but we may be able to book you. Many 2026 solar eclipse cruises for the much shorter eclipse are already sold out.

By the way, in 2024 we were at sea off the coast of Mexico on the Emerald Princess. It was fantastic.

The post Virgin Voyages 2027 Eclipse Cruise: New Update appeared first on Far Far Away Travels.